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   How to Create an Account?
   By creating an account you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made.
   Every member to our online shop that logs in is given a "Member Cart". This allows the member to add products to their shopping cart, and come back at a later date to finalize their checkout. All products remain in their shopping cart until the member has checked them out, or removed the products themselves.
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   How to Check an Order Status?
   You can check your order status at any time, from "Order History" menu (choosing "My Account" and clicking "Order History" button.
   The order status could be: "Pending", "Processing", "Payment Received" or "Sent".
   As always, we are happy to provide you with information about your order over the phone or email.
   If you are inquiring about an order that has not yet shipped, please call our Order Department at (359) 52 600093.
   If you are inquiring about an order that has already shipped, please write to our Customer Service Department at
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   What kind of shipping methods are available?
   Making the order, you may choose also the shipping method. Different methods have different prices and different time for delivery. From "Shipping method" you can choose the most suitable method. In case you prefer another shipping method, not included in our list of methods, you are welcome to send us an e-mail.
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   How to Pay an Order?
   There are different payment methods in our shop. You may choose the one that is most suitable for you. After your choice, you will receive all information nessesary for choosen type of payment. You may pay with Bank Transfer, Western Union and MoneyGram or you can use online payment Credt Card using MoneyBookers Service (all major card types).
Why the e-shop program is not working correctly?

The normal operation of our Internet shops are permitted to require so-called cookies on your web browser. In case you have a problems using the e-shop please check if the cookies of your browser are allowed. Below you will find help on how you can allow cookies for different browsers.

How to enable "cookies" on my browser?

Select "Tools" then "Internet Options". Select the "Privacy".

Select "Tools" then "Options." Select "Privacy", then the plus sign (+) next to "Cookies".

NETSCAPE 6.x and 7.x :
Select "Edit" then "Preferences". Double-click "Privacy and security", then select "Cookies".

Select "Tools" then "Options." Select "Privacy", then the plus sign (+) next to "Cookies".

OPERA 8.x :
Select "File" then "Preferences". Select "Privacy", click "Enable Cookies" and select "Automatically accept all cookies" and "Accept all servers".

Why you need the cookies to be enabled on your browser?

For most Internet browsers, cookies are enabled in the default settings. If you or another user of your computer has changed these settings, the program of our e-shop will not work correctly.

Our program uses one cookie. This is called. session cookie (usually called MoodleSession). You must allow this cookie into your browser to allow continuity and maintain your registration when moving from page to page. When you exit or close the browser, this cookie will be deleted (in your browser and on the server).

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